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Lead Quality Assurance Tester

LEAD QUALITY ASSURANCE TESTER

Passionate about quality and the customer experience? Technically savvy with some hands on development experience? Do you love streaming video, web testing, testing peripherals and being the technical Lead for QA and Sr QA Testers? Come join our Quality Assurance team! 

We make sure our customers are having an excellent experience with our products through monitoring, exploratory testing, and by working with our product development teams fixing or driving resolution to customer issues.

Responsibilities

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  • You will be the go to person for day to day QA process questions from our QA testers as well as our PM and Dev team
  • Mentor, drive and support our QA team in best practices
  • Working alongside the QA Manager to plan and execute QA initiatives, participate in performance review process for QA and participate in interview and hiring new QA Testers
  • Work closely with customer support, product support, business units, and software development product teams
  • Field questions, take requests, and investigate problems related to our software products.
  • Troubleshoot, narrow, and determine root cause of problems.
  • Implement software and configuration changes to address customer requests.
  • Perform exploratory testing to find software defects.
  • Monitor and report on key business and operational metrics.
  • Keeps up on industry trends to recommend new devices for testing.

Required Skills

  • 4-7 years combined experience in software quality assurance and black box testing
  • Ability to quickly learn and use technology.
  • Customer focus and passion for quality.
  • Solid experience with internet technologies (HTTP, DNS) and programming (PHP, javascript, SQL, HTML).
  • Experience with linux systems and shell.
  • Ability to work cooperatively in a team environment, sharing your knowledge and ideas and also learning from others.

NSFWjobs is a leader in building web based video chat systems connecting millions of people around the world. We are located in downtown Seattle, have been in business for more than 17 years and employ 250+ people and are growing steadily. We have strong leadership that knows where the company needs to expand and need more employees to realize our goals. We offer a competitive salary, 100% employer paid medical, vision and dental insurance, 401(k) with 50% match, parking subsidy or paid bus pass, and profit sharing with no vesting period. Additional perks include: bagel/fruit Fridays, monthly team events, company paid vacations, paintball, family picnics, holiday dinners parties and more.

NSFWjobs is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.

*Unfortunately we do not provide visa sponsorship, visa transfer or corp-corp arrangements.*

**Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from NSFWjobs.**

 

 

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